customers area?

[tobi2574]

I have the same problem!

[Bianconnero]

Hello,
I have no access to Customer Area , in the passed I was able to access in but now ; I can't , I only see one subject : "How to access forum's customers area".
Can you check what's wrong ?
Thank you

[PHPBBHS]

http://www.phpbbhs.com/forum/viewtopic.php?f=10&t=2

[Bianconnero]

Hi PHPBBHS,
Thk you for reply .
I followed exactly steps in the topic, but in vain .
As I mentionned ; I had access to customers area in the past .
but no access since some time .
regards,

[PHPBBHS]

I noticed you changed your email intially.
What is your http://www.phpbbhs.com username

Also make sure you login in there and attempt to reset the forum membergroup at http://www.phpbbhs.com

[Bianconnero]

Hello again,
My username is the same for both site and forum : Bianconnero
Regards,

[PHPBBHS]

Added you to the customers group should be better now.

[Bianconnero]

Yes It's Ok now ,
Thks a lot