Paid for license hours ago but still not activated...

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savehost
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Paid for license hours ago but still not activated...

Post by savehost »

Order #557.364: 1 license.
Ordered 3 hours ago.
Status: pending. [cancel order] [show payment page]


As you can see, I paid hours ago but status is still pending. Does anyone know how long it takes for this to be activated?

I also tried to change my email in the client edit profile area but the link I received in my email to confirm the email change doesn't work and now the textbox to change emails no longer shows up...

Can someone please assist me? $75 is a lot to pay and I'd expect to have some good customer support behind this product for that price.

Thanks,
Chris
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headout
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Re: Paid for license hours ago but still not activated...

Post by headout »

Well, try to read the purchase page. It says:
Important:

* Purchases are not instant. Every purchase is validated to avoid fraud and it might take up to 24 hours to process an order.
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ForumHost
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Re: Paid for license hours ago but still not activated...

Post by ForumHost »

savehost wrote: Can someone please assist me? $75 is a lot to pay and I'd expect to have some good customer support behind this product for that price.
...which you will realise shortly. The script is supported very well.
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